As a subcontractor to our property management clients, Homelinks is committed to protecting and respecting your privacy. This policy is designed to inform you of our practices regarding the collection, use, and sharing of information that you may provide to us through our platform or storefront site.
- THE INFORMATION WE COLLECT
The use of our Platform is done through a login account that identifies you. Your property manager sends us all or part of the information needed to create this account.
2.1. The data we collect automatically
2.1.1. The data necessary to register for the service we provide on our Platforms or to access any other service provided by us. This data is provided to us by your property manager. This includes your email address or phone number, your role in the real estate entity. Your property manager may also provide us with your full name and postal address. In all cases, your property manager undertakes to inform you of this transmission of information.
2.1.2. Information your property manager wants to share with you: Directory, documents, equipment and mapping of the real estate entity.
Upon proof of your identity and if the conditions for exercising these rights are met, you may exercise your right of access, right of rectification, right of deletion, right to limit processing, right of opposition, right to lodge a complaint with the CNIL and your right to define the fate of your data after your death by contacting us directly (see article 10 below)
2.2. The information you provide directly to us
The use of our Platform is done through a connection account that identifies you. You are required to transmit information to us, some of which is likely to identify you (“Personal Data”). This is particularly the case if your property manager does not send us all the data required to create the connection account. In this case, you fill in the account creation form and enter your personal data yourself, first name and surname.
This data can be:
2.2.1. Your name and surname ;
2.2.2. An identifier (e-mail or phone number) ;
2.2.3. A role in your real estate entity;
2.2.4. The data you provide us when you fill in the form, your profile, the directory, a document, a piece of equipment, attachments, interests ;
2.2.5. Messages you share with your property manager or other roles in your real estate entity via posts, comments, attachments, moderation requests or post transfers.
2.3. Duration of storage and accessibility of your data
2.3.1. Your account and its data are archived after the following periods:
5 years after your last use of our Platforms, if you have not deactivated your account;
1 year after your account is deactivated.
1 year after termination of the contract between Homelinks and your property manager.
- IS YOUR DATA TRANSFERRED?
We store the Personal Data related to your account within the European Union at our hosting company. Your Personal Information is not shared with any third party. Only Homelinks and your property manager have access to it.
- WHO ARE THE RECEIVERS OF THE INFORMATION WE COLLECT AND WHY DO WE PROVIDE THEM WITH THIS INFORMATION?
In the process of using our services, some of your information is visible to users of your real estate entity on our platform.
4.1. The names, first names, e-mail, phone number, company name, interests, roles, and properties of the various users are accessible according to the privileges of each role within a real estate entity.
4.2. The documents and equipment you choose to share with other roles are accessible by those roles. Sharing can be done according to the configuration in force in the real estate entity.
4.3. The messages (description and comments) exchanged in the posts are visible to the roles associated with the post according to their privileges.
4.4. If Homelinks is acquired by a third party, the data in our possession will be transferred to the new owner, if applicable.
- DO WE USE AND MODERATE YOUR MESSAGES?
5.2. We never learn about your communications with other members for promotional or targeting purposes.
- COOKIES AND SIMILAR TECHNOLOGIES
For more information, see our Cookie Usage Policy.
- CONFIDENTIALITY OF YOUR PASSWORD
You are responsible for maintaining the confidentiality of the password that we have chosen for you to access your account on our Platforms.
You agree to keep this password secret and not to disclose it to anyone.
- LINKS TO OTHER WEBSITES AND SOCIAL NETWORKS
Our Platforms may occasionally contain links to the websites of our partners or third-party companies. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these websites of the information collected when you click on these links. We encourage you to review the privacy policies of these sites before submitting your Personal Information to them.
sending an email to our data protection officer at email@example.com by filling out our contact form or by sending us a letter to the following address Homelinks – For the attention of the Data Protection Officer – 1, villa Pilaudo 92600 Asnières